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  3. How to Resolve an Issue

How to Resolve an Issue

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  • Route Package Protection Policies
  • What Happens When My Order Issue is Resolved?
  • How does Route handle chargebacks?
  • Deadlines to report an order issue
  • Change details of my order
  • Cancel my order–I no longer want it
  • What if I didn’t want Route Package Protection?
  • How do I check the status of an order issue for my customer?
  • How to report an issue
  • When to report an order issue
  • Where is my Route Order ID?
  • What is Route?
  • Customer FAQs

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