Avatar

Naomi Worden

  • Total activity 81
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 0
  • Subscriptions 33

Activity overview

Latest activity by Naomi Worden
  • Naomi Worden created an article,

    Add Route+ Asset Disclaimer

    Use this article to add disclaimers to the Route+ asset on an ecommerce store using Shopify, Shopify Plus, or WooCommerce.  Shopify Follow these steps to add a disclaimer to the Route+ asset on Sho...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How does Route handle chargebacks?

    For customers who purchased Route+ package protection: If a customer files a chargeback and is refunded by the online retailer, Route will not cover the claim. If the customer stops the chargeback ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Deadlines to file a claim

    When you purchase Route+ package protection, you can file a claim for packages that may be lost, stolen, or damaged. Read Route's claim policies.  Ensure you file a claim within the respective dead...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Route Mobile App: Privacy & Data FAQ

    Have questions about how Route handles privacy and data on the mobile app? Read below. Why do we need access to your email for Route+ orders? We ask you to sign up for Route with your email so we c...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Shopify Plus: Enable checkout.liquid

    This guide contains steps on how to enable a new Layout: checkout.liquid to add the Route+ asset to your website.  Log in to Shopify.  On the bottom left corner, click ​Settings​. Click Account. O...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Shopify Plus: Self-install Route+ package protection on your store

    This guide contains steps on how to implement the Route+ asset on the checkout page on your Shopify Plus store.  Log in to Shopify.  Click on Online Store > Themes on the left side of the page. On...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Shopify Self-Install Troubleshooting FAQ

    Q: Where do I place the Route div code? The Route div code, <div class="route-div"></div>, should go directly above the checkout option(s) on your website. For exact steps, see videos 3 and 4 in th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    VIDEO: How to self-install Route+ package protection on your store

    This video series contains 5 short videos on how to implement the Route+ asset on the checkout option(s) on your Shopify store. It includes steps to create a test theme, install the Route+ asset on...

    • Edited
    • 3 followers
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Enable Route's Thank You Page Tracking Link

    The Thank You Page Tracking Link allows you to connect your consumers to a tracking solution right at the moment of the purchase. This enables tracking to go beyond a follow-up email, and it integr...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Recharge & Route FAQs

    Route has a partnership with Recharge that allows Route+ package protection to be on every order your customer makes as part of a subscription. This partnership only applies to merchants using Shop...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes