Avatar

Naomi Worden

  • Total activity 109
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 0
  • Subscriptions 47

Activity overview

Latest activity by Naomi Worden
  • Naomi Worden created an article,

    Set up your Customer Notification Settings

    Use the Customer Notifications to notify your customers when a package is ready to ship. More transparency means fewer customer support calls.   NOTE: Pre-shipment notifications are only available...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Add Promotional Content

    Promotional Content gives you the ability to promote your brand during transit and drive customers back to your site. NOTE: Promo content is only available to Route Pro merchants. Promo content is ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Route Order Issues Resolution (Resolve via Platform)

    Resolve via Platform is Route’s solution to eliminating the time, effort, and cost required to resolve customer issues with a replacement order or refund when the customer encounters order issues w...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Remove the Shop app download link

    To get the best experience with Route and fully leverage features like the Thank you page asset, we recommend making the following changes to your Shopify store: Log into Shopify Go to your store ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    In-App Merchant Profile: Verify domain

    The Route network is continuously adding new customers and users into the Route app. As such, the Route app has become the primary way for over 1 million customers to engage with a brand post-purch...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Add Customer-Facing Contact Information

    Add your company's contact information, support contact information, and returns contact information in the Route Portal. In the event that an issue is outside of the scope for the Route Support te...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How to use Route with an Inventory Management/WMS Tool

    If you are using an Inventory Management or WMS Tool, follow the steps below to ensure these systems work correctly with Route.  Log in to you Inventory Management / WMS Tool Upload the Route Prod...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How to exclude Route from Criteo

    If you are using Criteo, you will need to exclude/blacklist Route as a product.Read Criteo's article on blacklisting products to exclude Route.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How to exclude Route from Limespot

    If you are using Limespot, you will need to exclude/blacklist Route as a product.Read Limespot’s article on blocklisting products to exclude Route.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How to exclude Route from Yotpo

    If you are using Yotpo, you will need to exclude/blacklist Route as a product. Read Yotpo's article on blocklisting products to exclude Route. 

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes