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Naomi Worden

  • Total activity 60
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Activity overview

Latest activity by Naomi Worden
  • Naomi Worden created an article,

    Route+ Claim Policies

    Route+ package protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route+ will cover. Lost It...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Merchants: Route FAQs to help educate your customers

    Use the respective FAQ below to explain Route and/or Route+ to your customers on your website. You can place these FAQs in common areas like FAQs, Shipping, or in some cases, a Track your order pag...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Verify banking information

    Due to Shopify's closed cart system, the total revenue made by each sale is sent to the online retailer. It cannot be split between multiple parties at the point of sale. In order for Route+ to rec...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    What is the difference between Route and Route+?

    Route Route+  Route is a mobile app that automatically connects to everything your consumers have ordered from all their favorite retailers while allowing them to visually track their packages, an...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Enable Visual Tracking email

    Follow the steps below to enable Route Plus for your account: Login to the Route Brand Portal. In the navigation on the left side, choose Admin. At the top of the page, choose Preferences.  Un...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Complete brand profile

    Updating the Company Details in the Route portal allows you to add your branding to the app. This includes a link to your website to help encourage repeat purchases.  Follow the steps below to upda...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    Enable Route+ Package Protection

    Follow the steps below to enable Route+ for your account: Login to the Route Brand Portal. In the navigation on the left side, choose Admin. At the top of the page, choose Preferences.  Under ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How to self-install Route+ shipping insurance on your store

    This guide contains steps on how to implement Route+ shipping insurance on the checkout option(s) on your Shopify store. It includes steps to create a test theme, install the Route+ asset on the t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    What if I didn’t want Route+ shipping insurance?

    If your item has shipped, Route+ is protecting your package that is currently in transit. If your package is lost, damaged, or stolen, Route+ will replace the item for you. If your item hasn't ship...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Naomi Worden created an article,

    How do I file a claim on the mobile app?

    Claims can only be filed on orders that are insured with Route+ shipping insurance. There are two ways to file a claim on the mobile app: Throughout the app, click on the Route+  badge to file a c...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes