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Michaela

  • Total activity 12
  • Last activity
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Activity overview

Latest activity by Michaela
  • Michaela created an article,

    Only part of my order shipped. Where are the other items?

    The merchant may have shipped part of your order and will ship the rest when they have more of the items in-stock. To get a better idea of where your missing items are for your complete order, ple...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michaela created an article,

    Change details of my order

    Route is a third party company that offers shipping protection on your packages that are lost, stolen, or damaged. Route is not the merchant–we do not have access to change the details of your ord...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michaela created an article,

    Cancel my order–I no longer want it

    Route is a third party company that offers shipping protection on your packages that are lost, stolen, or damaged. Route is not the merchant–we cannot cancel orders on your behalf. Please contact ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michaela created an article,

    How do I delete my Route account?

    If you wish to delete your Route account, please send an email to support@route.com and we will process this request internally to ensure your account is removed.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michaela created an article,

    What's the Route Visual Tracking app?

    Route displays your online orders in a central, visual tracking app. We use the shipping and tracking information you receive at the time of your purchase and some cool technology to ensure you kno...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michaela created an article,

    When will my tracking info be available?

    Once your order is placed it takes time for the merchant to physically fulfill your order and ship your package. When the merchant ships your order, a tracking ID is generated, scanned, and attache...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes