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Bianca Garcia

  • Total activity 25
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Activity overview

Latest activity by Bianca Garcia
  • Bianca Garcia created an article,

    Customers: How to file an order issue

      1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email) 2. Enter your email and order number, click next 3. Select the items you would like to file f...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Hybrid Coverage

    What is hybrid coverage? Hybrid coverage currently allows you to customize who pays for package protection based on a customer’s cart value. This feature is currently available to all merchants on ...

    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Cause Tags FAQ

    How do cause tags work? When you set up or edit your Route in-app merchant profile, you have the ability to choose to add up to eight cause tags. Once you’ve selected and saved your cause tags, th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Customize your Shipping Email Notifications

    With Route Track, you can toggle on and off SMS, push, and email shipping notifications. These notifications are managed in the Route Portal, and step-by-step instructions to enable these notificat...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Discover Following Feed FAQ

    Please note: The Discover Following Feed is currently available to Shopify merchants only and is coming soon to other platforms. What is the Discover Following Feed? Every time a customer makes the...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Shopify implementation Guide

    This guide contains steps on how to implement the Route Protect asset on the checkout option(s) on your Shopify store. It includes steps to create a test theme, install the Route asset on the test...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    API implementation guide

    This guide contains steps on how to complete the implementation for the Route asset via API. Please review the API-specific installation document. You can reference the detailed instructions here: ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Magento Implementation Guide

    This guide contains steps on how to complete the implementation for the Route Protect asset on the checkout option(s) on Magento. Please review the Magento-specific installation document. You can r...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    WooCommerce Implementation Guide

    This guide contains steps on how to implement the Route Protect asset on the checkout option(s) on WooCommerce. After Completing Route onboarding Check if Route Protect is enabled Go to the Mercha...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Bianca Garcia created an article,

    Big Commerce Implementation Guide

    This guide contains steps on how to implement the Route Protect asset on the checkout option(s) on Big Commerce. After completing Route onboarding Once you have completed the Route onboarding, you ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes