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  2. Merchant Success

Merchant Success

Resources on the Route widget in your store

Route Pro

  • Set up your Customer Notification Settings
  • Add Promotional Content

Account

  • Merchant Portal Product Catalog Tab FAQ
  • Route SMS Cannabis Policy FAQ
  • Route SMS Shipping Notifications FAQ
  • Cause Tags FAQ
  • Customize your Shipping Email Notifications
  • How to Add Visual Tracking to Merchant Content
See all 32 articles

Issues

  • How do I request a reimbursement from Route?
  • Issue Rules
  • Route Order Issues Resolution (Automatic Issue Resolution) & Reimbursements
  • Does Route work internationally?
  • Report Issues for Customers
  • How does Route convert currencies?

Route Package Protection

  • Merchant FAQs
  • Hybrid Coverage
  • Shopify Implementation Guide
  • API implementation guide
  • Magento Implementation Guide
  • WooCommerce Implementation Guide
See all 26 articles

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