WooCommerce Implementation Guide

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This guide contains steps on how to implement the Route Protect asset on the checkout option(s) on WooCommerce.

After Completing Route onboarding

Check if Route Protect is enabled

  • Go to the Merchant Portal > Admin 
  • You will go to Route Configuration and see Route+ Package protection
  • You will be able to see if it’s enabled or disabled. 

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If you are staying enabled

To confirm if you are properly enabled

  • Navigate to your site and add any product to the cart 
  • Go to checkout and confirm Route widget rendering

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  • If the Route widget is NOT rendering you will need to return to the merchant portal and go to Route+ Package Protection then Edit and Disable. 

If you are seeing Route disabled

You want to enable 

  • Go to the merchant portal > Route+ Package Protection
  • Edit > enable
  • To confirm if you are properly enabled
    • Navigate to your site and add any product to the cart 
    • Go to checkout and confirm Route widget rendering

If Route widget is NOT rendering

  • Go to the Merchant portal
  • Select Route+ Package Protection
  • Click the Edit pencil, then disable

Need some help? Not to worry! All merchants have access to free, expert implementation from the Route team. Just email merchantsupport@route.com and our merchant technical support team will file a request on your behalf.