How do I file a claim on the mobile app?


Claims can only be filed on orders that have Route+ package protection.

There are two ways to file a claim on the mobile app:

  1. Throughout the app, click on the Route+ mceclip1.png badge to file a claim.
  2. At the bottom of the screen, click on Resolve with Route Plus.


  3. Click File a Claim.
  4. Fill out the fields and click Submit.