Route Package Protection Policy


Route Package Protection allows customers to protect their orders at checkout. This protects the customer from taking a loss if their item is lost/stolen/damaged in transit. 

The package protection is purchased at the time of checkout. It does not cover items with:

Excluded Goods

The Route Policy does not cover the following:

  • cash
  • cigarettes and other tobacco products
  • computer memory modules and cards
  • cotton
  • fine art (defined as art valued in excess of $10,000 per piece)
  • flowers
  • fresh foods (excepting frozen foods in refrigerated containers)
  • jewelry valued in excess of $300 per piece
  • live animals
  • negotiable papers
  • perishable commodities (only if not shipped in a temperature-controlled environment)
  • pharmaceutical drugs
  • precious stones and metals
  • securities
  • automobiles and motorcycles
  • bagged goods
  • boats and yachts
  • ceramic
  • marble or granite tiles
  • slabs blocks
  • countertops or statutes
  • glass windows
  • plate glass and similar goods
  • lumber
  • used household goods and personal effects
  • scrap metal
  • steel metal and steel metal products

If you sell any of the goods that fall under the categories outlined above in any way, you are not eligible to use the Route Policy. By agreeing, you are stating that you do not sell any of the items that fall under the “Excluded Goods” section and void any/all package protection.