The Route mobile app provides the ability for you to visually track packages in one place.
Route Package Protection covers lost, damaged, or stolen items. Protect your order for $0.98 USD if the cart is less $100, or 1.5-5%* of the cart value if the cart total is over $100.
Route is a mobile app that automatically connects to everything your consumers have ordered from all their favorite retailers while allowing them to visually track their packages, anytime, anywhere.
Route Package Protection enables merchants to provide package protection to their customers, allowing them to provide the same experience that consumers have come to expect from e-commerce marketplaces like Amazon. We take care of your customers lost, damaged, or stolen items with a seamless process to resolve order issues. When an order issue is reported, we refund or reorder the item in 24 hours, giving you an extra sale instead of a loss. Route is completely free for merchants.