Where is my Route Order ID?


The Route Order ID is a unique identifier assigned to every order that is protected by Route. This number allows us to view all the important information to file a claim.

Each time you purchase Route+ package protection when ordering a package, we will send an email that includes your Route Order ID.

Follow these steps to find your Route Order ID:

  1. Log in to the email account you used to place the order.
  2. Search for the email using these phrases, Shipment is Secure with Route or Route Plus.
  3. When you find the email, scroll to the bottom of the email and locate your Route Order ID. It should start with RT followed by a series of numbers. 


Still can't find your Route Order ID? Contact Support