The Route Order ID is a unique identifier assigned to every order that is protected by Route. This number allows us to view all the important information to file a claim.
Each time you purchase Route+ package protection when ordering a package, we will send an email that includes your Route Order ID.
Follow these steps to find your Route Order ID:
- Log in to the email account you used to place the order.
- Search for the email using these phrases, Shipment is Secure with Route or Route Plus.
- When you find the email, scroll to the bottom of the email and locate your Route Order ID. It should start with RT followed by a series of numbers.
Still can't find your Route Order ID? Contact Support